Most "medical equipment management" tools are built for a hospital's biomedical department tracking its own assets. Loaners.app is built for the other side: the dealers, distributors and service teams who sell, maintain and lend that equipment — managing the service contracts, the repairs, and the loaner pool that keeps clinics running.
One record per device: model, serial number, the clinic that has it, its service contract, and its full history. Your loaner pool and your customers' installed equipment live in the same system, so nothing falls through the cracks between "sold", "under contract" and "out on loan".
Track each maintenance/service contract with its real end date. The dashboard shows what's expired, what's due in 30 and 90 days, who's covered and who isn't. Renew with one click (with undo), and import your existing contract spreadsheet — the AI maps the columns automatically. This is the difference between a renewal book and quietly lost revenue. More on service-contract & maintenance software →
When a unit goes down, Loaners.app tracks the whole round-trip: the broken device in for repair (received → repaired → returned) and the loaner that ships out so the clinic keeps working — four box trips, each with its own carrier tracking number and dispatch date. Average repair time is on your dashboard, so you can see where the bottleneck is.
A five-stage lifecycle (in transit out → at customer → in transit back → cleaning → closed), photos at check-out and return, dedicated transport boxes, overdue alerts and a needs-service flag so a faulty unit is never re-shipped. See the full loaner workflow →
At a glance: pool by stage, renewals due, loans per month, average loan duration, top customers and repair time. Plus demand forecasting (Monte Carlo + trend + seasonality), utilisation and cost-per-loaner — so you know when to expand the pool and what it costs to run.
Every state change is logged with timestamp, actor and before/after — an MDR-aware chain-of-custody trail you can export for an audit. Each organisation is isolated by database row-level security, access is role-based, and everything is hosted in the EU (Frankfurt), GDPR-ready.
Software that tracks medical and dental equipment across its working life — service contracts, preventive maintenance and repairs, loaner units lent out during downtime, and the compliance trail that proves who handled each device and when.
For the dealers, distributors and service teams who sell, service and lend equipment to clinics and hospitals — managing the service contracts and the loaner pool, not the hospital's internal IT assets.
Yes — track each contract's real end date, see what's expired or due in 30/90 days, and renew with one click. Import your existing spreadsheet and the AI maps the columns.
Invitation-only while we onboard new dealers. Migrate from your spreadsheet in under an hour.
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